This article explains how to proactively give or request feedback in Personio using the Continuous feedback feature.
What is Continuous feedback in Personio?
Continuous feedback is a key feature of the Performance & Development area in Personio. This feature allows all employees in your organization to send and request feedback at any time, even outside of performance review cycles.
Continuous feedback helps foster collaboration, improve employee recognition, and drive employee growth through constant communication.
Note
When giving or requesting feedback, you can select an employee only if you have viewing rights for their public profile.
Set feedback confidentiality
You can decide whether the name of the feedback provider is visible or not to the person receiving the continuous feedback, in the Performance & Development settings.
Give feedback
To provide feedback for an employee, follow these steps:
- Navigate to Performance & Development > Feedback.
- On the upper right, click Give feedback.
- The feedback dialog box opens. Under Who's the feedback for?, search for and select the employee you want to give feedback to in the dropdown menu. Click Continue.
- The feedback draft page opens. On the left, under Feedback templates, you can select the appropriate feedback form to help you structure your feedback. The form needs to contain questions to be available.
- Write your feedback.
- Optional: you can tick the box Share feedback with the employee's supervisor.
- At the bottom of the template, you can see the confidentiality rules. If the option is enabled, you can choose whether you want your name to be visible to the feedback receiver, or not.
- At this point, you have three options:
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- To send the feedback straight away, click Give feedback. Once you send the feedback, it can’t be edited, so double check your feedback before doing so.
- To save your progress and continue at a later stage, click Save for later.
- To discard your draft, click Discard draft on the upper right and confirm your choice.
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Once you send the feedback, the recipient will see it in Performance & Development > Feedback, under the About you tab. They will also receive an email notification containing a link to the feedback.
Request feedback
Every employee with access to this feature can request feedback about themselves from a colleague. If you’re an administrator or have feedback edit rights, you can also request feedback about other employees. Follow these steps:
- Go to Performance & Development > Feedback.
- On the upper right, click Request Feedback.
- Under Who’s the feedback about?, select the employee that will receive the feedback.
- Under Who do you want to receive feedback from?, search for and select the employee you want to request feedback from.
- Under What do you want to request feedback about?, detail the specific topics or questions you'd like the feedback to focus on.
- Click Request feedback.
The feedback request automatically appears in the respective employee's To do tab.
Delete feedback
Note
Only Administrators and employees with edit rights for continuous feedback and performance notes have access to this functionality.
To delete feedback, follow these steps:
- Go to Performance & Development > Feedback.
- On the left hand side, search and select the relevant employee.
- The employee feedback overview page opens. Click the continuous feedback you want to delete.
- The feedback details page opens. On the upper right, click the three dots icon. Select Delete feedback.
- A window opens asking you to confirm your choice. Click Delete feedback.