General Settings

• Why and When is Personio planning Regular Scheduled Maintenance?
• How Does Personio Notify Me of Service Disruptions?
• When Is A Personio Account Deleted?
• Block an employee's account
• How can I contact Personio?
• How do I Change the Hostname of my Personio Account?

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Personnel Documents

• How Can an Employee Attribute Be Retroactively Changed?
• How Can I Hide Employee Birth Years?
• How Do I Manage Employees Being Re-Employed In Personio?
• How Do I Record a Change in Position for an Employee?
• Important Points When Using Document Templates
• Why is the Upload of a document template not working?

Absence, Vacation and Sick day FAQs

• FAQ: Absences and attendance
• How Can I Enter Absences for Other Employees?
• How Can I Set Up Part-Time Work During Parental Leave?
• How Do Absence Substitutes Work?
• How Do I Enter Parental Leave In Personio?
• How Do I Request an Absence in Personio?

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Employee roles and rights

• How can I assign an Administrator when there are none available?
• The role "All Employees"
• Access rights for Administrators
• What is the difference between an Employee role and a Recruiting role?

Approvals

• What Happens if I Change an Existing Approval Workflow?
• How Do Approval Workflows Work?

Salary and Payroll Accounting

• How Can I Manage Short-time Work in Personio?

Notifications and Reminders

• Troubleshooting: An employee did not receive the invitation email
• Why Am I Not Receiving System Emails From Personio?
• Why Don't I Receive Email Notifications That I Have Created in Personio?

Reports

• Frequently Asked Questions on Custom Reports
• Why Are Certain Employees Not Shown in Reports?

Imports

• How Do I Perform an Import?
• Why Is the Import Not Working?

Upgrade

• How to perform an upgrade
• Manage the discontinuation of the Performance tab

Login and Data Security

• Requirements for creating a Personio password
• Reset the password of another employee
• Unlock an employee's account
• When Is the Security Token Generated?

Data Privacy

• List of Processing Activities
• Where can I find Personio's data processing agreement (DPA)?
• Where Can I Find the Current Agreement?

Recruiting

• Why Is the CV Parsing for a Resume Not Working?
• Multiple Applications of the Same Candidate
• How to Update Links to the Application Form
• How Do I Record My Work With External Recruiters in Personio?
• Export Interviews to an External Calendar via ICal