This article explains how to reset or change another employee's password. Learn how to reset your own password.

There are two ways to change another employee's password:

• Send a password reset email.
• Change the password from within an employee's profile.

Note:
If you use single sign-on (SSO) to log in, you don't have a Personio password. You log in through your SSO provider. This article only applies to users who log in with an email and password.

Before you start

• To send a password reset email for another employee, you need Edit permissions for Manage accounts.
• To change the password from within an employee's profile, you need Edit permissions for Reset password.
• After a password reset or change, the user receives a confirmation email about the change. The system also logs the user out of all active sessions, and they must log in again with their new password.

Send a password reset email

To send a password reset email for another employee:

1. Go to the employee’s profile.
2. Click the three-dot icon in the top right.
3. Select Manage account.
4. Select Send password reset email.

Change a password in an employee's profile

To change an employee’s password in their profile:

1. Go to the employee’s profile.
2. Click the three-dot icon in the top right.
3. Select Manage account.
4. Click Set new password.
5. Enter a password (see the password requirements).
6. Submit the changes.

The employee can now log in with the new password.