This article explains how to reset a Personio account password, as an employee or as an administrator.
Resetting Your Password as an Employee
You can reset your Personio account password via the Personio login screen.
To reset it, go to your Personio company page and click on Forgot your password?.
Enter the email address you use to sign in to your Personio account. We'll send you an email containing a link. Use this link to reset the password for your Personio account.
Resetting Passwords as an Administrator
Administrators can send an email to employees, so they can reset their Personio password. To do this, go to the relevant employee profile, click on the three dots icon and select Manage account. In the new window, select Send password reset email.
If you change the email address of an employee in their Personio account, you also need to send a password reset email, so the employee can log in with their new email address.
An employee's Personio account will be locked after three failed login attempts. Find out how to reactivate a locked user account.