This article gathers the most frequently asked questions by the Personio users regarding both absences and attendances. This article is updated regularly to include additional questions and hot topics.
Can employees see next year’s absence entitlement?
No, employees can only see the current year's entitlement.
I booked some days off, and they were taken from this year's entitlement, rather than last year's carryover. Why?
The system subtracts days off from the entitlement that expires the soonest. Depending on your company's settings, you might have carryover days that expire after your current year's entitlement. If that's the case, the system uses the current year's entitlement first.
How do I add a new public holiday for my employees?
Create a custom bank holiday calendar, and add the new holiday to it. You can then assign the calendar to your whole company, or specific offices.
Can I block my employees from requesting holidays on specific dates?
Personio does not currently allow you to block your employees from requesting vacation on specific dates.
Why is an employee's attendance balance not changing after they have booked time off?
This depends on the Consider time tracked during absences of this type as overtime? setting for the absence type. If the option is not enabled, any approved absences don't display as time off in the Attendance tab.
How can I assign the accrual policy from a custom date in the calendar year?
You can limit the number of days/hours that can be carried over to the next year through the accrual policy configuration (Granting settings).
Why is the accrual policy automatically assigned from the employee's work anniversary (hire date), even if I enter a different date when setting it up?
When you first assign an accrual policy for an absence to an employee, the accrual policy is always assigned from the employee's hire date. This cannot be modified by manually entering a different date.
Why an employee's approved absence request shows no approver in the Absence Calendar?
This happens when the employee was able to skip the approval process due to having either Administrator rights or editing rights. Alternatively, it may also happen that the assigned approval workflow contains no steps, which will cause the absence request to be straight approved.