If you need employee documents or contract offers to be signed, you can request electronic signatures directly in Personio. This article outlines how many document signature requests are included in your plan, and how to add more if required.

Pre-requisites

The number of documents you can have signed per month depends on the plan you're subscribed to and the number of employee licenses it includes. Requesting e-signatures for documents requires a Core Plan or higher.

Add these features by upgrading your plan or speaking with your Account Manager.

How monthly document signature requests are calculated

Only organizations on the Core Plan have a limited number of requests per month. Organizations on the Core Pro Plan have unlimited signature requests. 

The number of document signature requests you're granted per month is equal to 8% of the maximum employee licenses included in your plan. For example, if your Personio plan allows a maximum of 100 employees in the system, you're granted 8 document signature requests per month. 

• Each document, regardless of the number of signatories included in it, counts as one request used. 
• Your allotted requests decrease by one as soon as you request a document signature, even if the process is cancelled later. 

The table below outlines the number of signature requests granted depending on the number of employees included in your plan.

Check your signature request usage

Administrators can monitor their organization's monthly signature request usage in the Automations area. To check the status of all active requests, and see the number of requests used, follow these steps:

1. In Personio, go to Automations > Overview.
2. Locate the Active Signatures widget to see an overview of the pending signature requests that have not expired.
3. Click View all signatures at the bottom of the widget to access the Signatures Overview page.
4. The number of signatures used appears to the right of Signatures Overview, and the number you're granted per month in parentheses. 
5. A warning appears on your dashboard once you have used 70% of the available signatures.

Add unlimited signature requests to your plan

To add more document signature requests than your granted amount, you have the option to add an unlimited number of signatures to your subscription. Upgrade your account, or contact our Growth & Success Team with any questions. 

This subscription option is subject to the same termination periods that apply to other add-ons, depending on whether you have chosen annual or monthly payments for your plan. The cost of unlimited signature requests varies depending on the size of the Personio plan you're subscribed to.

Can I increase my signatures for a single month only?

This option is only available if your basic Personio subscription is billed monthly. You can terminate the upgrade of the Productivity Plus add-on to unlimited signatures on a monthly basis, as termination periods for this option are the same for add-ons in general. Contact our Growth & Success Team directly for any questions about this topic.