This article explains how to check your organization's monthly usage of document signature requests in Personio.

Before you start

• To access electronic signatures on documents, your organization needs a Core Plan or higher.
• Your organization's monthly signature request limit depends on your plan and the number of employee licenses it includes. This limit applies to simple and advanced signature types. 
• You need to be an Administrator to check your organization's monthly signature request usage.

How your monthly signature request limit is calculated

• Organizations with the Core Pro plan have unlimited signature requests.
• Organizations with the Core Plan have a set limit for how many signature requests they can send per month. The limit is equal to 8% of the employee seats in your Personio plan. For example, if you have 100 seats, you get 8 signature requests each month.
• Each document you send for simple or advanced signatures counts as one request. Your limit goes down by one every time you send a signature request, even if you cancel it.
• If you add or remove licenses in your plan, Personio automatically updates your monthly limit. The number is always rounded down. For example, if 8% of your seats equals 6.58, you get 6 signature requests.

Check your signature request usage

Administrators can monitor their organization's monthly signature request usage in the Automations area. To see the number of requests used, follow these steps:

1. Go to Automations > Overview.
2. Find the Active Signatures widget.
3. Click View all signatures to open the Signatures Overview page.

The number of used signature requests appears at the top of the page. Once you've used 70% of the available signature requests, a warning appears on your dashboard.

See how to add more signature requests to your plan.

Get unlimited signature requests

Our Core Pro plan offers unlimited signature requests. You also get position management, legal entity management, workforce planning, and more. Read more about our plans.

To add more document signature requests than your granted amount, you can add unlimited signatures to your subscription. The cost of unlimited signature requests varies depending on the size of your Personio plan. Contract Owners can upgrade your account directly in Settings > Subscription or by contacting your Personio contact.