The following article answers frequently asked questions about the a3innuva Nómina integration. Refer to our articles to learn how to set up and use the a3innuva Nómina integration.
Sync
Is the synchronization manual, or can it be scheduled?
Data synchronization is handled manually, with the designated person deciding when to transfer the data and carrying out all necessary synchronizations. Due to the sensitivity of this data, synchronizations are not automated. The responsible person must control when and what data is transferred to a3innuva Nómina for optimal management and to stay informed about updates.
Can I choose which data to send if I activate the integration?
- Employee data: Once the integration is activated, all the mandatory attributes will be synchronized with a3innuva Nómina. Refer to our article on setting up the a3innuva Nómina integration to find out which attributes can be sent.
- Time off: Choose which types of time off you want to synchronize with a3innuva Nómina through the a3innuva > Manage > Time off section. Learn how to synch time off with a3innuva Nómina.
- Compensations: Compensations like salaries and recurring payments will only be synchronized if they are mapped, but the fixed salary will always be synchronized if it is reported in Personio.
Attributes & Validations
Why haven't all the reported attributes been transferred to a3innuva Nómina after adding an employee?
When creating a new employee in Personio, not all supported attributes are transferred to a3innuva Nómina. To transfer a new employee to a3innuva Nómina, you have to initiate the transfer twice:
- To create the employee in a3innuva Nómina
- To update the employee, ensuring the complete data set is transferred
In the first synchronization, the employee's profile is created in a3innuva Nómina with the mandatory attributes, and in the second synchronization, any completed optional attributes are transferred.
Will data already filled in a3innuva Nómina be overwritten if I change it in Personio?
Yes, all the attributes that are supported are updated in a3innuva Nómina automatically. If there are any changes, except for tariff groups, they must be updated independently in both Personio and a3innuva Nómina if modified.
If any attribute is left blank in Personio, it is not transferred to a3innuva Nómina, nor does it result in its deletion in a3innuva Nómina if there is already reported data there.
Compensations
How does the theoretical annual gross salary work?
The theoretical annual gross salary is an informational concept in Personio, reported in the salary tab under the base salary section. It is also an informational concept within a3Innuva Nómina. For accurate payroll calculations, manually transfer this data to the Salary Concepts tab for each employee in a3innuva Nómina. This step is essential for maintaining correct payroll processing. Note that this concept will always be transferred to a3innuva Nómina if it has been entered in the employee's profile.
Will a new one-time compensation sent for the same month replace the existing one in a3innuva Nómina?
If it is the same concept and date, it is updated with the amount reported in Personio. If you have €50 for transport in a3innuva Nómina for December and report €100 in Personio for December, a3innuva Nómina will show €100, not €150.
Amounts should consistently be reported in either a3innuva Nómina or Personio. What is reported in Personio will overwrite the data in a3innuva Nómina.
What are frequency types in recurring compensations?
To send recurring compensations to a3innuva Nómina, it's important to always set a monthly frequency for the type of payment, as a3innuva Nómina interprets all frequencies as monthly and does not differentiate between quarterly, annual, or semiannual. If a frequency other than monthly is needed, we recommend using the one-time compensation option.
If I delete a one-time compensation in Personio, is this information in a3innuva Nómina also deleted?
No, if a one-time compensation is deleted in Personio, the amount must be manually removed in a3innuva Nómina. We recommend verifying the amounts through the Preliminary Payroll Report before synchronizing the data with a3innuva Nómina.