Personio Marketplace – Personio

This article explains what the Marketplace is in Personio. It also explains how to activate integrations, check their status, and monitor the syncs they perform.

Discover the Marketplace

The Marketplace is where you can find all the integrations you can use with Personio. With these integrations, you can customize and automate your workflows. Employees can only use the Marketplace and set up integrations if they have edit rights for Marketplace Integration and API. To access the Marketplace, click Marketplace in the sidebar of your Personio account.

Explore integrations

In the Marketplace, there are two types of integrations:

Integrations by Personio (Personio-built)
Integrations by partners (third-party built)

To find an integration:

Browse the Marketplace. You can also use the filter or search bar.
Click the integration for setup, permissions, and pricing details.

The right-hand bar shows support and developer details. Integrations have badges for partner tiers: Select, Elite, and Premier. Setup and support may differ depending on the integration type.

If you cannot find the integration you need, you can request it, and we might add it in the future. You can also build your own using our public APIs.

Note:
Personio doesn't recommend specific integration partners, as the best fit depends on your company's requirements. To compare your options, use the category filters in the Marketplace.

Activate integrations

To activate an integration in the Marketplace:

Select the integration.
Click Connect.
Follow the steps in the Configuration Wizard.
Optional: Click Request demo to request a demo before connecting the integration.

Some third-party integrations require an extra step to finalize the connection. After you click Connect and create API credentials for that integration, you need to then enter those credentials directly in the third-party integration. The integration starts running once you've done this on the third party's side. If it still doesn't work after that, contact the partner's support team directly, not Personio, as they're responsible for their side of the setup.

View connected integrations

To check the status of any integrations connected to your Personio account:

Go to the Marketplace home page.
Click Connected integrations.

Status	Explanation
Connected	For Personio-built integrations, this status indicates active communication with Personio. For partner-built and custom integrations, the status changes from Pending to Connected as soon as the integration makes its first request. Hover over this status for partner-built and custom integrations to see the last connection date.
Inactive	Partner-built and custom integrations show as Inactive when the API credentials deactivate. Personio-built integrations show as Inactive until the setup finishes.
Pending	Pending indicates that Personio is ready and waiting for the integration to make its first request. Once this happens, the status changes to Connected. For a Marketplace integration, contact the integration partner to make sure everything is working.

Monitor integration syncs

Note:
The monitor integration feature is only available for certain integrations: identity and access management integrations (such as Microsoft Entra ID, Okta, and Google Workspace Directory Sync) and team communication integrations (such as Slack and Microsoft Teams). It's not available for other Marketplace partner integrations.

For some integrations, you can view monitoring info about their recurring syncs. This helps to identify and troubleshoot sync issues.

To view the monitoring information of your integrations:

In the Marketplace, click Connected integrations.
Click an integration.
Click Monitoring.

This tab shows:

Sync statuses.
Sync dates.
Operations performed: for example, update, provision, deprovision, or link.

See the following table for information about sync status.

Status	Explanation
Successful	All data synced.
Partial success	Some data synced, but there were also failures.
Failed	No data synced. For failed or partial syncs, you can see error information and API responses, if available.

For details about specific employees, including sync status and errors, click View details. This helps identify employees affected by sync issues and see other troubleshooting information.

In this view, you can see:

Date of sync.
Employee ID with a link to their Personio profile.
Use cases: the operation type.
Status: succeeded, failed, or skipped.
A message with information and error details.

Get support for an integration

For help with a partner integration, click the support link in the right-hand bar of the Marketplace integration page. Personio can't support solutions developed by our partners.