In Personio, you can create different time off types, for example, paid vacation, sick leave, etc. When set up correctly, your employees can then see and request the relevant time off type. This article explores potential reasons why an employee can’t see a time off type.

Before you start

• To troubleshoot this issue, you need Administrator permissions.

Ensure the employee has the relevant permissions 

When you create a new time off type, you need to give your employees the relevant permissions. If they don’t have these permissions, they won’t be able to see the time off in their profile. Follow these steps:

1. Go to Settings.
2. In the Organization section, click Roles & permissions.
3. Click the employee role assigned to the affected employee, then Permissions.
4. Scroll down and click Time off.
5. Locate the time off type the employee can’t see, and tick Own under Propose. Repeat for any other time off type you want the employee to be able to see and request.
6. Review the changes and save.

Ensure the employee has a time off policy assigned

After you grant the employee the relevant permissions, you need to assign them a time off policy. Time off policies establish how your employees request and accumulate time off.

My employee can request time off, but can't see approved requests in their calendar

If your employee can ask for time off, but can't see any time off period in their calendar, it's likely they have filtered out specific types of time off from the calendar. To solve this, follow the steps in this article.