Learn about Personio’s People Matter Framework and how it helps you conduct surveys and gain useful insights into your workforce.

Understanding the People Matter Framework (PMF)

The People Matter Framework (PMF) is a research-based and science-based conceptual model to measure employee engagement. It provides tools to gather and analyze your survey data in a standardized manner.

The framework focuses on measuring and analyzing the following:

• Engagement strength: how people currently feel about their work.
• Engagement outcomes: how likely people are to stay and refer someone.
• Contributors: cultural and leadership factors that aren't measured directly but influence the above.

Use the PMF in Personio Surveys

Personio applies the PMF in a series of features that help you create surveys and analyze responses in an efficient, science-based way:

• Eleven ready-made templates cover various survey topics like engagement, performance, and employee wellbeing. These templates are expert-reviewed, standardized, and contain preset questions.
• The question library is a repository of standardized, science-based questions designed to gather data efficiently. Questions are organized in preset themes like "Belonging" or "Change".
• Engagement scores: The library contains a set of score questions. Responses to score questions result in the Engagement, Referral and Retention scores. These scores provide a standardized measure to help you detect engagement trends over time and respond quickly if necessary.

Survey templates

To make creating surveys easier and faster, Personio offers templates complete with ready-made questions. Templates include:

• Standardized questions that help you gather useful information.
• Ready-made configurations that save time and effort.
• Variety: you can use different types of industry-standard surveys to gather data on different topics like performance or employee wellbeing.

Question library

When creating a survey, you can access a question library on the right-hand side of the screen. These questions are:

• Expert-reviewed, best-practice questions.
• Standardized: this helps you measure engagement accurately and compare results over time, leading to the right conclusions and follow-up actions.

You can add library questions to your survey questionnaire or remove them as needed. To make sure standardized data collection happens, you can't edit library questions except for placeholders. You can update placeholders and customize questions with your company name, for example.

In the library, you can always access the engagement score questions. If you add these questions to your survey, your survey results include the engagement scores.

Engagement scores

Personio's score questions gather data that creates engagement scores. Each score has a fixed set of questions that you can add to the questionnaire only as a group. This makes sure the score calculates consistently.

Score questions accurately measure engagement strength and outcomes, creating the following metrics:

• Engagement strength: a point-in-time measure of an employee’s positive state towards work.
• Willingness to stay: how likely an employee is to stay. This is a lagging indicator that shows the current trend.
• Willingness to refer: how likely an employee is to refer someone for the company. This also shows the current trend.