This article explains how you as an employee can fill out a survey and how in confidential surveys, your name remains undisclosed to anyone involved in the survey process, so you can provide honest and detailed feedback. 

Invitation to a survey

If you are invited to participate in a survey, you will receive an email invitation that contains a link to the survey. The email text contains the following information:

• Survey name,
• Info on confidentiality,
• Time needed to complete,
• Number of questions,
• Close date and time. 

Fill out a survey

Surveys can be filled out either from your computer or from a mobile device.

To fill out the survey, you need to follow these steps:

1. Log into your Personio account.
2. In the Inbox widget you will see a survey task. Hover over the task, click the arrow button and the survey is launched in a new window. You can also click the link in the survey invitation email or the link that has been shared with you via another channel.
3. Fill out the survey and click Submit.

Some questions might be marked as Required, so you won't be able to move on without responding to it. If you started the survey but don't have time to finish it in one session, your responses will be saved automatically, and you can go back to where you left off the next time you open the link (as long as the survey is still open). Surveys can have a set closing date or can be closed manually by the Survey Admin. Once you have submitted all your responses, you cannot fill in the survey again and when clicking on the link, a message will display that your responses have already been submitted.

Tip
To still be able to access your responses after submitting the survey, we recommend taking a screenshot.

Confidential surveys and privacy protection

In confidential surveys, your name remains undisclosed to anyone involved in the survey process. You will see if a survey is confidential in your email invite. Nobody at your organization knows your link or can identify whether you have or have not taken the survey.

The individual responses of rating- and choice-questions are grouped into their respective buckets. Free text questions and comments are shown individually, however, without your name. When writing comments or free-text-answers, always try to use generic language without including information such as people's names or departments to not identify yourself through the content.

For each confidential survey, a confidentiality minimum needs to be set which ensures that responses will only be shown once the minimum number of responses of a group is met.

Example
If your organization has set the Confidentiality minimum to 5, this means that at least 5 participants will need to have answered the question until the responses and comments become visible.