This article explains how to cancel a posting that has been posted on an external job board such as LinkedIn or Onlyfy via the Personio Promote Feature. We will differentiate between cancelling an Auto-posting and cancelling Multi-postings on paid and free job boards.

Note
When you cancel a job posting, it can take a few days for it to be removed from the job boards.

Cancel an Auto-posting

To cancel an Auto-posting because the job has been filled or is no longer needed, the job has to be unpublished in Personio. To do so, follow these steps:

1. Go to Recruiting > Jobs.
2. Search for the job you want to cancel and click on its title.
3. Then click Unpublish in the top-right corner.

Once the job is unpublished in Personio, the Auto-posting gets cancelled and the job will disappear from your configured Auto-posting job boards.

Cancel a Multi-posting on a Paid Job Board

To cancel a Multi-posting on a paid job board because the job has been filled or is no longer needed, proceed as follows:

1. Go into Recruiting > Jobs.
2. Search for the job you want to cancel and click on its title.
3. Select the Promotion tab and click under My postings on the job board where you want to cancel the posting.
4. A pop-up window will appear. Click on the three dots and select Request expiration from the drop-down menu.
5. To confirm the action, click Request expiration.
6. The job board will automatically be notified of the request. It may then take some time for the status of the posting to change to Expired.

Note  If you want to cancel a posting because you promoted it by accident and want a refund, you will need to get in touch with our promotion partner GoHiring using the Contact Form (for German speakers) or email service@gohiring.com stating your company name, job, and the job board.

Cancel a Multi-posting on a Free Job Board

To cancel a Multi-posting on a free job board because the job has been filled, or to request an early expiry of a posting because you need to make changes, proceed as follows:

1. Go into Recruiting > Jobs.
2. Search for the job you want to cancel and click its title.
3. Select the Promotion tab and click under My postings on the job board where you want to cancel the posting.
4. A pop-up window will appear. Click on the three dots and select Request expiration from the drop-down menu.
5. To confirm the action, click Request expiration.
6. The job board will automatically be notified of the request. It may then take some time for the status of the posting to change to Expired.

If you have cancelled a posting on a free job board, in order to make changes, adjust your posting in the Description tab. Then navigate to the posting via Promotion > My Postings, select the free job board where you want to post your job again, and click Renew.