In this article, you will learn how to integrate Back with Personio. You will find an overview of all the prerequisites below, as well as instructions on how to set up the integration via the Personio employee data API.


What is Back?

Back is a modern, collaborative workflow software that helps internal service teams process employee requests and to automate responses to recurring questions.


How Can I Set Up the Integration of Back and Personio?

Even with the Essential plan, you can integrate one partner of your choice. If you would like to use more than one integration partner, this option is available from the Professional plan upward.

To set up the integration of Back and Personio, you will need the following information from your Personio account:

  • Client ID
  • Client secret

To create your Client ID and Client secret, navigate to Settings > API > Credentials. Here, select Generate new credentials.


A file containing the credentials you need for the interface will automatically start downloading.


Please note that the Generate new credentials command invalidates your existing credentials.

Next, log in to the Back app at and select Integrations in the settings. Click on Connect in the Personio line.


Import your previously downloaded file in Upload credentials.


The status in the Personio line will change to Connected.



Which Data Is Transferred?

Back accesses all relevant employee information via the Personio API. Back is able to retrieve all the attributes listed below; however, Admin is able to control what data is sent to Back.

Back retrieves and stores the following data:

  • First name *
  • Last name *
  • Email *
  • Status
  • Gender
  • Position *
  • Department *
  • Office *
  • Supervisor *
  • Hire date *
  • Vacation days *
  • Last modified
  • Created_at

The fields marked with * are displayed in the Back interface, if available. All other fields are currently used either for internal purposes only or not at all.


How Much Does It Cost?

  • Pricing starts at €40 per expert per month. Discounts are available for larger teams or annual prepayments.
  • Personio customers have access to an extended free trial period of 4 instead of 2 weeks.


Who Should I Contact at Back?

To book a free demo of the platform, send and email to or leave your contact details on The Back team will be very happy to assist you with set-up, onboarding and the Personio integration. 

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