In this article, you will learn how to integrate Back with Personio. You will find an overview of all the prerequisites below, as well as instructions on how to set up the integration via the Personio employee data API.

Activate from the Marketplace: We have improved the activation flow for this integration. You can now start the activation from the Marketplace. For more information, visit our article Activate Integrations from the Marketplace.


What is Back?

Back is a modern, collaborative workflow software that helps internal service teams process employee requests and to automate responses to recurring questions.


How Can I Set Up the Integration between Back and Personio?

You need to generate new API credentials for this integration in Personio at Settings > API credentials. In most cases, when selecting an integration in the drop-down menu, the system automatically preselects the system attributes that need to be read or written by the integration. You can always add or remove attributes manually if they are needed, or you wish to do so. For more information on how to do this, have a look at our help center article on how to generate and manage API credentials.

Next, log in to the Back app at and select Integrations in the settings. Click on Connect in the Personio line.


Import your previously downloaded file in Upload credentials.


The status in the Personio line will change to Connected.



Data Transfer

Back accesses all relevant employee information via the Personio API. Back is able to retrieve all the attributes listed below; however, Admin is able to control what data is sent to Back.

Back retrieves and stores the following data:

  • First name *
  • Last name *
  • Email *
  • Status
  • Gender
  • Position *
  • Department *
  • Office *
  • Supervisor *
  • Hire date *
  • Vacation days *
  • Last modified
  • Created_at

The fields marked with * are displayed in the Back interface, if available. All other fields are currently used either for internal purposes only or not at all.


How Much Does It Cost?

  • Pricing starts at €40 per expert per month. Discounts are available for larger teams or annual prepayments.
  • Personio customers have access to an extended free trial period of 4 instead of 2 weeks.


Who Should I Contact at Back?

To book a free demo of the platform, send and email to or leave your contact details on The Back team will be very happy to assist you with set-up, onboarding and the Personio integration. 




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