The Login Token or Security Token is an additional Personio security feature to protect your data from being accessed by third parties. It cannot be deactivated.
When Will the Token Be Triggered?
The token is linked to a ten-point system. The system gives points to each of the following events and registers them.
|A different browser is used||9 points||All browsers that the user has previously used are identified through the cookie that has been stored.|
|The IP address is different||2 points||The IP of each login is saved in the database for every employee.|
|The login occurs from another country.||10 points||Each IP is listed in a particular country. With each login, Personio checks the complete IP history with regard to country changes.|
|A failed login attempt||5 points||Personio remembers a failed login attempt for the next login.|
|Two failed login attempts||10 points|
If the sum of these points reaches 10 or more, the security token is triggered and Personio requests the respective login key to be entered at the next login.
Where Do I Find the Login Key?
As the system message will show, the login key is emailed to the address that has been stored for the respective employee in the system. That login key will be valid for 20 minutes from the time it is sent.
Can't find what you're looking for?
We are happy to help you! Just write us a message with your questions and we will get back to you as soon as possible.Submit a request