This article explains the information available in the Data Protection Information section of your account. This includes the Data Processing Addendum (DPA), technical and organizational measures (TOM), and subcontractor details.
To access this section:
- Go to Settings.
- In Subscription & Billing, click Data Protection Information.
Data Processing Addendum (DPA)
According to the requirements of the General Data Protection Regulation (GDPR), if personal data is to be processed by Personio, a DPA must be completed. Before August 2023, the DPA could be created and completed directly in your account. You can find your DPA in the Data Protection Information tab.
For customers joining after August 2023, the DPA is automatically signed when you accept Personio's terms and conditions while creating your account. We provide the currently valid version of our DPA to all our customers in their Personio account. The dating is a versioning of our DPA, which has no influence on its validity. In the course of the regular audit, which we carry out to demonstrate compliance with our data protection obligations, our DPA is also subject to regular review. If these reviews result in any changes, we notify you in accordance with the concluded DPA.
Technical and organizational measures (TOM)
The latest version of the TOM is available in your Personio account. You can access and download this at any time from the Data Protection Information tab.
Subcontractors
You can access a list of our subcontractors from your account and download it for your records. This is part of our commitment to comply with information duties and keep our software as a single source of truth.
Agreement conditions and terms of use
The agreement conditions and the notice periods for the use of Personio are linked to your account and the payment method you have chosen. The agreement consists of the General Terms and Conditions on our company website and the notice periods linked to the following payment methods:
| Payment frequency as per agreement | Notice period |
| Monthly | At the end of the contract term |
| Yearly | Three months prior to the start of the next usage period |
The Privacy policy is available on our company website.