How do I reactivate an employee's locked account?


This article explains how to reactivate a locked employee account in your Personio account.


After three failed login attempts, the account is locked and the following error message appears:


As an administrator or HR manager, you can reactivate it by going to the affected employee profile and selecting Manage Account :


In the employee's account management area, you can reactivate the account by clicking on Send Password Reset Email or Set New Password.



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