To best inform you about upcoming events and to remind you of pending to-dos, Personio displays notifications on your dashboard and sends system e-mails.
If none of your employees should receive e-mail notifications from Personio, such as approval requests or reminders, you can globally deactivate all e-mail notifications under Settings > Company > Email notifications enabled.
In the following we will give you an overview on the different notification types and times sorted by the different occasions.
|Trigger of the notification||Who will be notified?||Notification type||When will the e-mail be sent?|
|Employee Data Changes|
|(Substitute-)Request||Approver (or substitute)||yes||yes||within the next 30 minutes|
|Approval||Requestor||no||yes||within the next 30 minutes|
|Rejection||Requestor||no||yes||within the next 30 minutes|
|Overlap of absences||Employees with editing rights for the relevant absence type||yes||no|
|Pending certificates||Requestor & Approver||yes||no|
|Upload certificate||Approver||yes||no||within the next 30 minutes|
|Rejection certificate||Requestor||to-do is open again||no|
|Request||Approver||yes, bundled per employee||yes, bundled per day for all requesting employees||in the morning of the next day|
|Any employee attribute stored as a date||Person responsible||yes||yes||in the morning of the day to remember|
|Payroll||All employees, who have access rights to the payroll||yes||no|
|Open to-dos||Person responsible||yes (7 days before due date)||yes||7 days before the due date|
|Reminder of open to-dos||Person responsible||yes||yes||from 2 days before the due date daily|
|Open to-dos||Person responsible||yes (7 days before due date)||no|
|Reminder an offene to-dos||Person responsible||yes||yes||from the due date daily|
|Feedback meeting||Requestor & employee||no||yes||immediately|
|Recruiting e-mail (inbox)||All employees with editing rights on recruiting||no||yes||immediately|
|New applications, messages, notes, feedback-messages and evaluations||Freely configurable for each recruiting role
(Learn here how to configure recruiting roles)
|Contract ends||All employees with editing rights on the section HR information||yes||yes||30 days before contract ends + not yet planed absence days|
Please note that reminders for entire employee roles always appear on the dashboard of each employee assigned to this role until they delete the reminders individually. Open to-dos, on the other hand, are also displayed on the dashboard of all employees assigned to the corresponding role, but - as soon as someone has marked the to-do as completed - it is also removed for all others.
If you do not want to be notified for certain events via e-mail, you can deactivate this individually. Navigate to Personal settings > Notifications.